allive.

Allive.

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We are committed to
relentless innovation.

We’re excited to unveil a host of new features, enhancements, and integrations designed to elevate the user experience. Keep scrolling to discover the latest developments we've crafted for our customers!

New Features
1

Newly launched features

for the Alliants Experience Platform

Meet Allin

Your AI personalization sidekick

Our cutting-edge generative AI transforms your operations. Acting as a chatbot or staff sidekick, Allin handles routine queries, escalates requests when needed, and suggests responses based on your guest and property data. Save time while enhancing your personal service touch, ensuring guests always feel valued.

Learn more

Web-Provisioned Wallet Passes

Access your rooms using wallet passes

Have you ever wanted to open your door without opening apps or using plastic keys? With web-provisioned Wallet Passes, we have made it easier than ever for guests to access their rooms by assigning room keys to wallet passes on your mobile devices.

Hestia

The hearth and home of service improvement

Hestia unlocks dashboards centralizing multiple data sets across the guest experience. Get in-the-moment insight instead of only relying on post-stay surveys through real-time competitive benchmarks, improved marketing campaign analytics, and efficient table management all within a single platform.

Learn more

Other features we’ve launched over the last 12 months

Audience Builder

Recommends Page

Conversation Expiry

Conversation muting

Messaging Sentiment Reporting

Digital Wallet

Follow Feature

New ID Verification and Capture Tools

Transactional Emails

Today Page

Search optimisation

New Enhancements
2

Newly launched enhancements

for the Alliants Experience Platform

New Two-Way Language Translations

Converse with guests in their preferred language

With the first message coming in, we will now determine the guest language and suggest setting a default language. This will engage our two-way translation service, allowing you to easily translate incoming and outgoing messages in over 100 languages.

Multiple Profile Requests

Add multiple profiles to single requests

Creating requests and sharing them with other guests just got easier. You can now add multiple profiles on one request so each profile can view its itinerary and see the shared requests listed, such as group dinner reservations.

Other enhancements we’ve launched over the last 12 months

Today Page

New API Development

Multi-Profile Requests

Conversation Expiry

Conversation Muting

Embedded User Guides

Device Interface Updates

Room Interface Deployments

UI Enhancements

Seamless Check-in Updates

Embedded Reporting

Request Forms

Form Actions

CMS Updates

Enriched Itinerary Print

Staff Mobile App Enhancements

Conversation Anonymization

In-App Support Chat

Profile Merging

Consent Management

Search optimisation

New Integrations
3

Newly launched integrations

for the Alliants Experience Platform

HotSOS Two-Way Integration

Improve interdepartmental coordination

Our enhanced Amadeus HotSOS Integration ensures guest-facing staff have real-time updates on order statuses and room conditions within one app. This high refresh rate feature allows staff to provide timely and informed responses, enhancing the guest experience and saving your team time.

Our Integrations

Iris Software Systems
Iris Software Systems
Google Cloud Platform
Google Cloud Platform
Apaleo
Apaleo
Infor
Infor
Opera
Opera
Tevalis
Tevalis
Okta
Okta
HotSOS
HotSOS
IReckonU
IReckonU
Cybersource
Cybersource
Amadeus Hospitality Americas, Inc.
Amadeus Hospitality Americas, Inc.
SALTO Systems
SALTO Systems
PXP
PXP
Cendyn
Cendyn
Payment Express / Windcave
Payment Express / Windcave
Adyen
Adyen
Oracle (Opera & Suite8)
Oracle (Opera & Suite8)
Stripe Payment Express
Stripe Payment Express
Peoplevine
Peoplevine
Braintree
Braintree
Roborn
Roborn
Guestline
Guestline
Glutz
Glutz
Assa Abloy (including Vostio)
Assa Abloy (including Vostio)
SIX Payment Services / 3C
SIX Payment Services / 3C
Microsoft Corporation
Microsoft Corporation
Autoclerk
Autoclerk
Protel
Protel
SevenRooms
SevenRooms
Logus
Logus
TravelClick
TravelClick
Knowcross Solutions
Knowcross Solutions
Spring-Miller Systems (SMS)
Spring-Miller Systems (SMS)
Elavon
Elavon
Nevaya
Nevaya
Preoday
Preoday
Lightspeed
Lightspeed
Impala
Impala
Lutron
Lutron
HotelAppz
HotelAppz
GuestKey
GuestKey
Toast
Toast
Clock Software
Clock Software
Hapi Cloud
Hapi Cloud
WebRezPro
WebRezPro
SIHOT
SIHOT
Mews
Mews
Inncom (Honeywell)
Inncom (Honeywell)
Shiji
Shiji
Anand Systems Inc ASI FrontDesk
Anand Systems Inc ASI FrontDesk
Salesforce
Salesforce
Dormakaba
Dormakaba

Let's start a conversation.

Get in touch

We would love to hear how we can help you.
Send us a message

Request a demo

Request a private demo of our Guest Experience platform
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