allive.
Allive.
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We are committed to
relentless innovation.
We’re excited to unveil a host of new features, enhancements, and integrations designed to elevate the user experience. Keep scrolling to discover the latest developments we've crafted for our customers!
Newly launched features
for the Alliants Experience Platform
Meet Allin
Your AI personalization sidekick
Our cutting-edge generative AI transforms your operations. Acting as a chatbot or staff sidekick, Allin handles routine queries, escalates requests when needed, and suggests responses based on your guest and property data. Save time while enhancing your personal service touch, ensuring guests always feel valued.
Learn more![](https://cdn.prod.website-files.com/5f2918148c65b546689afb4b/66745fdfe393ab5a1e6e615a_image12version1_1_4x.webp)
Web-Provisioned Wallet Passes
Access your rooms using wallet passes
Have you ever wanted to open your door without opening apps or using plastic keys? With web-provisioned Wallet Passes, we have made it easier than ever for guests to access their rooms by assigning room keys to wallet passes on your mobile devices.
![](https://cdn.prod.website-files.com/5f2918148c65b546689afb4b/66745fdfe393ab5a1e6e61b6_Apple%20wallet%20one_.webp)
Hestia
The hearth and home of service improvement
Hestia unlocks dashboards centralizing multiple data sets across the guest experience. Get in-the-moment insight instead of only relying on post-stay surveys through real-time competitive benchmarks, improved marketing campaign analytics, and efficient table management all within a single platform.
Learn more![](https://cdn.prod.website-files.com/5f2918148c65b546689afb4b/66745fe0e393ab5a1e6e64bf_Hestia_and_insights.webp)
Other features we’ve launched over the last 12 months
Audience Builder
Recommends Page
Conversation Expiry
Conversation muting
Messaging Sentiment Reporting
Digital Wallet
Follow Feature
New ID Verification and Capture Tools
Transactional Emails
Today Page
Search optimisation
Newly launched enhancements
for the Alliants Experience Platform
New Two-Way Language Translations
Converse with guests in their preferred language
With the first message coming in, we will now determine the guest language and suggest setting a default language. This will engage our two-way translation service, allowing you to easily translate incoming and outgoing messages in over 100 languages.
![](https://cdn.prod.website-files.com/5f2918148c65b546689afb4b/66745fdfe393ab5a1e6e6058_Languages.webp)
Multiple Profile Requests
Add multiple profiles to single requests
Creating requests and sharing them with other guests just got easier. You can now add multiple profiles on one request so each profile can view its itinerary and see the shared requests listed, such as group dinner reservations.
![](https://cdn.prod.website-files.com/5f2918148c65b546689afb4b/66745fdee393ab5a1e6e5e74_Multiple%20profiles_Concierge.webp)
Other enhancements we’ve launched over the last 12 months
Today Page
New API Development
Multi-Profile Requests
Conversation Expiry
Conversation Muting
Embedded User Guides
Device Interface Updates
Room Interface Deployments
UI Enhancements
Seamless Check-in Updates
Embedded Reporting
Request Forms
Form Actions
CMS Updates
Enriched Itinerary Print
Staff Mobile App Enhancements
Conversation Anonymization
In-App Support Chat
Profile Merging
Consent Management
Search optimisation
Newly launched integrations
for the Alliants Experience Platform
HotSOS Two-Way Integration
Improve interdepartmental coordination
Our enhanced Amadeus HotSOS Integration ensures guest-facing staff have real-time updates on order statuses and room conditions within one app. This high refresh rate feature allows staff to provide timely and informed responses, enhancing the guest experience and saving your team time.
![](https://cdn.prod.website-files.com/5f2918148c65b546689afb4b/66745fe0e393ab5a1e6e668c_Amadeus_(CRS)_Logo.svg.png)
Our Integrations
![Iris Software Systems](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0d15163157d47562eafb_IRISLogo_RGB%20transparent%20sm.png)
![Google Cloud Platform](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed16b41eb3faa717ff7327_gcp.png)
![Apaleo](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee07ec4c5d3aba4cd2cc96_9639dec62265ee30cfef2ce9977056da7929550a.png)
![Infor](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0b3bd394f5875305b2ab_infor-logo-F7953C979A-seeklogo.com.png)
![Opera](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed17970b148f80e8b46ba0_Oracle-Opera-Logo.webp)
![Tevalis](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee09b54a11b696b2469e57_1674567285-new-tevalis-logo-transparent.webp)
![Okta](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed152dcec769951a1324b8_2560px-Okta_logo.svg.png)
![HotSOS](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0c8f4a11b6fb8546d221_1589335.jpg)
![Cybersource](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed0ff447e5ff4c72e8e2d0_cybslogo.png)
![Amadeus Hospitality Americas, Inc.](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed15cc978089344423a2f7_Amadeus-Logo.png)
![SALTO Systems](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0ab4a40b9a53671e2167_SALTO-logo-transparent-background-300x136.png)
![PXP](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed14e8a33b2b3ae976e3b9_PXP-financial.png)
![Cendyn](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0ad295958d51c9e77209_Sponsor-Cendyn.png)
![Payment Express / Windcave](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed14b4b1d4bfa9d209b24f_Windcave_Logo.png)
![Adyen](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed1465744efa6977bc7f7f_Adyen_Corporate_Logo.svg.png)
![Oracle (Opera & Suite8)](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0c047f8ab6529de23895_Oracle_logo.svg.png)
![Stripe Payment Express](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed0fba41822786a61787aa_2560px-Stripe_Logo%2C_revised_2016.svg.png)
![Peoplevine](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed0f15da5efe1ca03ccef5_Horizontal_Logo-Dark.png)
![Braintree](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed1046fbcfa52fa9542c34_braintree-logo-black.png)
![Roborn](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0d7dea87771cec53b56f_Roborn-logo-01.png)
![Guestline](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0b989e969f805f011a47_Guestline-Logo.png)
![Glutz](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed15aa2bacb543e497b0c2_glutz_logo_frei.png)
![Assa Abloy (including Vostio)](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee09d4f5691cbce6f18edd_ASSAABLOY_black_150mm150dpi.png)
![SIX Payment Services / 3C](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed0f7f7b7b6e52675c2bd1_six-payment-services-logo.png)
![Microsoft Corporation](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed155e5a2a09348ece9067_Microsoft_logo_(2012).svg.png)
![Autoclerk](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee08c63f2982097f2ab773_autoclerkpms_7908_logo_1591268682_l72jn.webp)
![Protel](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/5f2918148c65b596019aff00_protel_logo_rgb-WEB.png)
![SevenRooms](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0cc17d510dbab6e368d6_7r-logo.84ce1efe64f89dda9703.png)
![Logus](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0868d394f52ffe058259_logus2.png)
![TravelClick](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0a279029ff7fd81032d1_travelclick.png)
![Knowcross Solutions](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0c242ab06ec6f9d12eeb_jyeth6fktkbb8v6hergn.png)
![Spring-Miller Systems (SMS)](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed17b797120e4207878abd_springer-miller-systems_owler_20161017_204354_original.png)
![Elavon](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed148f1eb3fa2099ff5ce4_Elavon-logo.png)
![Nevaya](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0906af431e192992d64f_nevaya_logo.png)
![Preoday](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0945af431e207292d83e_img_5e31ba908bcb8.png)
![Lightspeed](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee092262bed79f4392171a_5377a34d7c96c7e0b0fbc3617e59f48ad916e272.png)
![Impala](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/60ccaee17c1f23727ed11db3_Impala-logo-e1581340127473-300x200.png)
![Lutron](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed0ce9734cb30120e19408_fbb659d8-b668-4c9c-987e-c284c0b99032.png)
![HotelAppz](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0a042d142edfa00b634e_Logo_hotelappz.png)
![GuestKey](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed17594c704f30f3117909_guestkey_logo%201.png)
![Toast](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0a9a91a37f1cd5f13a39_Toast_logo.png)
![Clock Software](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0b6f20b9c830bb17f0f2_clock-logo.png)
![Hapi Cloud](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0d2e291b0382cc2e7b76_Hapi-logo.png)
![WebRezPro](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee080e9ceec6b86d008159_ucarecdn.png)
![SIHOT](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee08a7f8b60c30fa229ec6_SIHOT-LOGO-2019-Grey-1.png)
![Mews](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0b543465de89f6c2ca74_mews-logo-dark.png)
![Inncom (Honeywell)](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed0e9139267e346e5019c8_2560px-Honeywell_logo.svg.png)
![Shiji](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed16419fa77878776475f4_Shiji-logo.png)
![Anand Systems Inc ASI FrontDesk](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee08eed394f52ee905867c_asi-logo.png)
![Salesforce](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ee0aeb69818d331cabb17d_Salesforce.com_logo.svg.png)
![Dormakaba](https://cdn.prod.website-files.com/5f2918148c65b5c6569afb4f/63ed1579fbcfa5d43d546802_2560px-Dormakaba_logo.svg.png)