Alliants appoint John Figliolini VP of the Americas

Alliants, the provider of customer experience technology and expertise, has appointed John Figliolini as Vice President of the Americas.

Alliants is renowned for its messaging and concierge SaaS products, favoured by the world’s most revered hospitality brands, including Four Seasons Hotels and Resorts, Mandarin Oriental, Jumeirah, and Nobu Hospitality.

Based in Rhode Island, John will be joining the newly expanded Americas sales team of Alberto Santana, Chief Revenue Officer; Gareth Fraser, VP of Sales Enablement & Operations and Aaron Smith, Enterprise Sales Executive.

John said: “I’m extremely excited by the prospect of taking Alliants to the next level. It’s a company that has grown in just 15 years from a startup to an operation with a sterling reputation and some incredible hotel clients.”

Highlighting Alliants’ strategic focus on the Americas, he added: “Often companies grow in the U.S. and then try to become an international act and encounter unforeseen complexities along the way.

“Alliants is coming from the opposite direction. Our products and services are already tried and trusted on the global stage. Our flagship all-in-one solution, the Alliants Experience Platform (AXP), has been thoroughly vetted and tested, with unanimously positive results.”

“With our supremely talented new U.S.-based sales team, we are looking forward to deploying Alliants’ intelligent digital solutions in hotels across the Americas.”

Tristan Gadsby, CEO of Alliants, said: “It has always been a pleasure to collaborate with John over the years via our commercial partnerships. We are thrilled that he is joining our Americas sales team to maximise the exciting opportunities we have in the region.”

John brings a wealth of SaaS sales experience to the table, having held senior positions with companies including Amadeus, BirchStreet Systems, Hapi, and Uniguest.

Alliants is a proud member of the HTNG Vendor Advisory Council and the American Hotel & Lodging Association (AHLA).
‍

About Alliants‍
‍Alliants has helped many of the world’s most respected brands deliver exceptional customer experiences. Founded in 2009, Alliants has built industry-changing technology solutions, including award winning mobile apps and chat applications that transform the digital guest experience garnering usage by millions of guests around the globe. In 2022, Alliants secured a minority stake investment from Zendesk, Inc. (NYSE: ZEN), the global customer experience software company headquartered in San Francisco. In 2023, Alliants was recognised as a UK Best Workplace in Tech™ , a certification solely based on employee feedback. ‍www.alliants.com