What's the problem?
Without a connected operational layer, hotel staff re-enter guest data across three to five separate systems between booking and room access. Each disconnected system adds manual steps, increases data errors, and forces guests to repeat information they already provided and extending the check-in process. Alliants for Creating Efficiencies connects the Property Management System (PMS), payment processor, lock system, kiosk software, and task routing through AXP's single integration layer, replacing fragmented vendor stacks with one workflow that handles check-in, key issuance, and payment without manual re-entry.
Request a demoHow does the Alliants Creating Efficiencies bundle work?
Alliants Core Platform, Automations and Flows, and Insights share a single data layer so guest profiles, automated workflows, and analytics all read from and write to the same record without manual handoffs.
Reduce front-desk queues with ease: Alliants Contactless pulls reservation data from the PMS in real time. Guests complete identity verification, payment authorisation, and room assignment from their phone before even arriving. Staff skip manual booking confirmation at the desk. Properties with high check-in volumes during peak hours see immediate front desk relief.
Replace physical key maintenance: Alliants Digital Keys deliver encrypted room credentials to Apple Wallet or Google Wallet, no app download required or physical key needed. The digital key syncs with existing door locks through AXP's integration layer. Guests who lose or demagnetise physical keys no longer return to the desk, removing a common source of repeat queuing.
Remove payment friction: Alliants Payments captures and tokenises credit card details before the guest reaches the property. Card data never passes through hotel systems, reducing PCI compliance scope. Guests provide payment once during pre-arrival, removing one of the longest steps in traditional front desk processing.
Automated routing to give staff time back: Alliants Automations and Flows routes guest requests and system events to the right department using a low-code builder. When a guest submits a request, the platform assigns it, sets a response timer, and escalates if the timer expires. Staff stop dispatching and start handling.
Why do leading hotel brands choose Alliants for Creating Efficiencies over the competition?
A few unique Alliants differentiators
One integration layer, not ten: Where most hotels maintain separate integrations for check-in, keys, payments, and kiosks, each with its own API and support contract, Alliants connects all six AXP modules through a single PMS integration. A data change in the reservation flows to every touchpoint automatically, without additional middleware.
Flexible self-service arrivals: Where most contactless solutions require a property-specific app, Alliants delivers check-in, digital keys, and payment confirmation through the guest's existing mobile wallet and web browser. This removes the single largest friction point in self-service adoption: app download abandonment.
Payment security that reduces compliance scope: Where most hospitality payment solutions pass card data through property systems, Alliants Payments tokenises card data before it reaches hotel databases. This reduces PCI scope, moves sensitive financial data out of the property, and cuts the longest single step of arrival.
Integrations that just work: Where most workflow tools require IT teams to build integrations from scratch, Alliants Automations and Flows connects directly to AXP guest profiles, messaging channels, and operational systems through pre-built hospitality actions. Alliants helps support hotels with the maintenance of integration layers.
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One platform for the entire digital guest experience.
Core Platform
Contactless
Digital Keys
Payments
